Privacy Policy
We respect your privacy and handle personal information carefully in accordance with applicable laws and the principles set out below.
How we handle personal information
How we use personal information
We use personal information you provide when making an enquiry or booking only as needed to contact you, arrange transportation, accommodation and other services for your trip, and deliver those services.
We do not disclose or provide personal information such as your name, age, date of birth, telephone number, email address, postal address or passport number to third parties without your consent, except where necessary to arrange the travel services you requested or where required by law.
Purposes of use
We may use personal information you provide to communicate with you, arrange travel services, collect feedback after your trip, and tell you about relevant products and services offered by us or our partner companies.
If required information is not provided, we may be unable to supply some travel products or services.
Google Analytics
We use Google Analytics, provided by Google LLC, to improve our services and understand how our website is used. Google Analytics may use cookies and similar technologies to collect information such as pages viewed, time spent on a page, device and browser details, and approximate location.
This information does not directly identify you. We use it only to improve the website and analyse its use. We do not send names, email addresses, passport details, enquiry content or other information entered in contact forms to Google Analytics.
You can disable cookies in your browser settings. You can also use the Google Analytics opt-out browser add-on to opt out of Analytics measurement. For more information about how Google handles data, please see Google’s Privacy Policy.
Keeping information secure
We take reasonable steps to keep personal information accurate and up to date, and manage it appropriately and carefully. We use preventive and corrective measures designed to avoid loss, destruction, alteration, unauthorised disclosure or leakage.
Access, correction and deletion
If you wish to access, correct, add to, delete, restrict or stop our use of personal information we hold about you, we will respond promptly within a reasonable and necessary scope. We may ask you to verify your identity before processing your request.